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Image courtesy James han from viola.edu and Creative Commons License

Image courtesy James han from viola.edu and Creative Commons License

I have always been skeptical of Facebook-the company and its corporate dictatorship, Facebook-the product and the people behind Facebook. To date I do not have a personal account on Facebook and will never have one.

I wish I had held firm with these beliefs on a December night last year when under the weight of that Oh so powerful peer pressure, I caved and created a Facebook page for this blog of mine. I was told it was a must-have for any writer who aims to grow his readership. I was told that a lack of such a page reveals a lack of professionalism and seriousness. Convinced that I had found a new source for traffic and ad revenue I shamelessly LEANED IN and created a Facebook page, bugged my readers for Likes and publicized individual posts. Oh how wrong I was in having done this.

On September 4 2013, I received the following email from Facebook support:

Our records indicate that your account was disabled due to suspected fraudulent activity. In the interest of protecting our users, we will not be able to reactivate this account.

Thank you for your understanding,

Bob
Risk Management
Facebook

Since then I have not been able to find out what this fraudulent activity was that I had indulged in or get any answers from support staff. Until the fourth of September I had received no warnings of any such concerns from Facebook, ever. I had even bought ads worth about USD 50 to publicize my blog and have some posts up as sponsored posts to targeted audiences (mostly by geography).

It is really frustrating to go thru this. I am positive I did not indulge in any fraudulent activity. But if I did, it would be good to have some context on what it was. Also, if my account is suspended why can I still not be allowed to login in private to extract any info I already had on the blog? In Facebook world, suspension means complete evisceration of my profile with no recourse or assistance. I know they are no charity and that they have a gazillion users but how does one ever trust them if a paid subscriber has no chance at finding out why he/she was removed from their ecosystem? For a company that trumpets access and connecting people, being a black box that one can get nothing tangible out of, is arrogant and insulting.

If you know anyone at Facebook who can help me with this, do let me know. Until then my skepticism of the social networking behemoth and my frustrations with the site and service will only get stronger. After all Facebook just showed me this –

Image courtesy akamikedanger.com and Creative Commons License

Image courtesy akamikedanger.com and Creative Commons License

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